Squarespace Maintenance & Support
Keep Your Website
Running Smoothly.
You’ve launched a site you’re proud of. Now it needs a little ongoing care to stay that way.
That’s where our maintenance and support plans come in.
We handle the behind-the-scenes updates, performance tweaks, and small day-to-day requests that keep your site fast, secure, and looking sharp—so you can stay focused on your business instead of troubleshooting plugins or chasing down broken links.
The challenge
Websites don’t sit still.
There are platform updates, SEO shifts, new features you’d love to add, and the occasional “hmm… this info’s a year out of date” moment.
Without someone keeping an eye on things, small issues pile up—pages slow down, layouts drift, analytics stop tracking, and the clean, polished site you launched starts to feel… a little neglected.
We’ve seen it a hundred times. And the fix is simple: ongoing attention from someone who already knows your site inside and out.
When you’re on a Pocketknife maintenance & Support plan, you get:
Priority support
Your requests go straight to the top of our queue.
Peace of mind
We monitor your site’s health, security, and uptime, so you don’t have to.
Design consistency
Every new update or tweak keeps your site aligned with your brand—no mismatched fonts or awkward layout shifts.
Freshness
Need to swap images, add a new staff member, or update SEO titles? We’ve got you.
A true partner
Because we built your site, we already understand your setup, your style, and your goals.
Pricing
Choose the plan that fits your needs
Essentials
$150/mo
Stay in the priority lane.
What’s Included
Response within 24–48 hours
Most tasks completed within ~48 hours (depending on size/scope)
Time tracked & billed at our members-only hourly rate ($120/hr)
Ongoing software updates + uptime monitoring included.
(Best for teams that want peace of mind and quicker turnaround without committing to bundled hours.)
Support Plus
$400/mo
Everything in Essentials, plus hours included.
What’s Included
3 hours of updates/content edits included each month
Priority response (24–48 hours)
Additional hours at $120/hr
Ongoing software updates + uptime monitoring
(Great for businesses that regularly need small updates and want predictable coverage.)
Success partner
$1200/mo
Full-service support with SEO strategy & conversion optimization
What’s Included
6 hours of updates/content edits included each month
Priority response (24–48 hours)
Additional hours at $120/hr
Ongoing software updates + uptime monitoring
Quarterly SEO report + ongoing SEO tweaks
(Best for businesses that want proactive SEO improvements alongside steady monthly support.)
Testimonials
Real Results, Real People
⭐️⭐️⭐️⭐️⭐️
Pocketknife was fantastic! They were extremely responsive, professional, and easy to work with, and I would highly recommend them to anyone. Trust me, go with this team.
Dustin J.
⭐️⭐️⭐️⭐️⭐️
Absolutely loved working with Pocketknife. They took my vision and built a stunning Squarespace site that works perfectly for my business. Highly recommend them.
Chris M.
⭐️⭐️⭐️⭐️⭐️
Talented and thoughtful. Once they understood that I needed hand-holding they were a lot of help. Absolutely recommended, I will use them again.
Jessica M.
⭐️⭐️⭐️⭐️⭐️
Jared made building my Squarespace website easy. They listened, delivered exactly what I wanted, and the site looks amazing. I’d hire them again without question.
Paulina G.
⭐️⭐️⭐️⭐️⭐️
Working with Pocketknife was a breeze. They’re Squarespace pros who know how to blend style with function. I couldn’t be happier with the final result.
Fred S.
⭐️⭐️⭐️⭐️⭐️
Pocketknife nailed our Squarespace site. Creative, detail-oriented, and fast, they made the process simple from start to finish. I’d work with them again in a heartbeat.
Dan Q.
We Work With Clients Across the U.S.
While we partner with businesses nationwide, our strongest roots are in these cities. No matter where you’re located, we’re ready to help your brand grow.
West/Southwest
Los Angeles, CA
San Diego, CA
SAN FRANSISCO, CA
AUSTIN, TX
Dallas, TX
DENVER, CO
SEATTLE, WA
portland, OR
Midwest
COLUMBUS, OH
Cincinnati, OH
Cleveland, OH
Chicago, IL
MINNEAPOLIS, MN
NASHVILLE, TN
INDIANAPOLIS, IN
Detroit, MI
Southeast
Atlanta, GA
CHARLOTTE, NC
Raleigh-Durham, NC
MIAMI, FL
Jacksonville, Florida
TAMPA, FL
ORLANDO, FL
New Orleans, LA
Northeast
New York City, NY
Philadelphia, PA
Pittsburgh, PA
Boston, MA
Washington, D.C.
Baltimore, MD
Providence, RI
Hartford, CT