Squarespace Maintenance & Support

Keep Your Website
Running Smoothly.

You’ve launched a site you’re proud of. Now it needs a little ongoing care to stay that way.

That’s where our maintenance and support plans come in.

We handle the behind-the-scenes updates, performance tweaks, and small day-to-day requests that keep your site fast, secure, and looking sharp—so you can stay focused on your business instead of troubleshooting plugins or chasing down broken links.

A man with a mustache wearing a brown baseball cap with a logo, white hoodie, and headphones, working at a desk with an Apple iMac computer, in a room with framed movie posters on the wall, a window behind him, and various office supplies on the desk.

The challenge

A person wearing a brown cap and plaid shirt sitting at a desk, working on a computer with a dark-themed design. The desk has a smartphone, a laptop, a mug with a penguin, and a pair of headphones. There are wall decorations, including a black geometric design and a sticker of a yellow smiley face with heart eyes.

Websites don’t sit still.

There are platform updates, SEO shifts, new features you’d love to add, and the occasional “hmm… this info’s a year out of date” moment.

Without someone keeping an eye on things, small issues pile up—pages slow down, layouts drift, analytics stop tracking, and the clean, polished site you launched starts to feel… a little neglected.

We’ve seen it a hundred times. And the fix is simple: ongoing attention from someone who already knows your site inside and out.

When you’re on a Pocketknife maintenance & Support plan, you get:

Priority support

Your requests go straight to the top of our queue.

Outline drawing of a rocket.

Peace of mind

We monitor your site’s health, security, and uptime, so you don’t have to.

Outline of a shield with a check mark inside it.

Design consistency

Every new update or tweak keeps your site aligned with your brand—no mismatched fonts or awkward layout shifts.

Outline graphic of a hand holding a heart.

Freshness

Need to swap images, add a new staff member, or update SEO titles? We’ve got you.

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A true partner

Because we built your site, we already understand your setup, your style, and your goals.

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Pricing

Choose the plan that fits your needs

Essentials

$150/mo

Stay in the priority lane.

What’s Included

  • Response within 24–48 hours

  • Most tasks completed within ~48 hours (depending on size/scope)

  • Time tracked & billed at our members-only hourly rate ($120/hr)

  • Ongoing software updates + uptime monitoring included.

(Best for teams that want peace of mind and quicker turnaround without committing to bundled hours.)

Schedule a call

Support Plus

$400/mo

Everything in Essentials, plus hours included.

What’s Included

  • 3 hours of updates/content edits included each month

  • Priority response (24–48 hours)

  • Additional hours at $120/hr

  • Ongoing software updates + uptime monitoring

(Great for businesses that regularly need small updates and want predictable coverage.)

Schedule a call

Success partner

$1200/mo

Full-service support with SEO strategy & conversion optimization

What’s Included

  • 6 hours of updates/content edits included each month

  • Priority response (24–48 hours)

  • Additional hours at $120/hr

  • Ongoing software updates + uptime monitoring

  • Quarterly SEO report + ongoing SEO tweaks

(Best for businesses that want proactive SEO improvements alongside steady monthly support.)

Schedule a call

Testimonials

Real Results, Real People

⭐️⭐️⭐️⭐️⭐️

Pocketknife was fantastic! They were extremely responsive, professional, and easy to work with, and I would highly recommend them to anyone. Trust me, go with this team.

Dustin J.

⭐️⭐️⭐️⭐️⭐️

Absolutely loved working with Pocketknife. They took my vision and built a stunning Squarespace site that works perfectly for my business. Highly recommend them.

Chris M.

⭐️⭐️⭐️⭐️⭐️

Talented and thoughtful. Once they understood that I needed hand-holding they were a lot of help. Absolutely recommended, I will use them again.

Jessica M.

⭐️⭐️⭐️⭐️⭐️

Jared made building my Squarespace website easy. They listened, delivered exactly what I wanted, and the site looks amazing. I’d hire them again without question.

Paulina G.

⭐️⭐️⭐️⭐️⭐️

Working with Pocketknife was a breeze. They’re Squarespace pros who know how to blend style with function. I couldn’t be happier with the final result.

Fred S.

⭐️⭐️⭐️⭐️⭐️

Pocketknife nailed our Squarespace site. Creative, detail-oriented, and fast, they made the process simple from start to finish. I’d work with them again in a heartbeat.

Dan Q.

We Work With Clients Across the U.S.

While we partner with businesses nationwide, our strongest roots are in these cities. No matter where you’re located, we’re ready to help your brand grow.

West/Southwest

Los Angeles, CA
San Diego, CA
SAN FRANSISCO, CA
AUSTIN, TX
Dallas, TX
DENVER, CO
SEATTLE, WA
portland, OR

Midwest

COLUMBUS, OH
Cincinnati, OH
Cleveland, OH
Chicago, IL
MINNEAPOLIS, MN
NASHVILLE, TN
INDIANAPOLIS, IN
Detroit, MI

Southeast

Atlanta, GA
CHARLOTTE, NC
Raleigh-Durham, NC
MIAMI, FL
Jacksonville, Florida
TAMPA, FL
ORLANDO, FL
New Orleans, LA

Northeast

New York City, NY
Philadelphia, PA
Pittsburgh, PA
Boston, MA
Washington, D.C.
Baltimore, MD
Providence, RI
Hartford, CT

Launch your website